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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony Blair

Tony Blair

August 15, 2022

5  out of  5
rating by Tony Blair
"This agency is first class. Been providing me great service for over 40 years. Also like to say April is great at responding to all my questions."
We responded:
"Thanks for the kind words, Tony. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Julie Roberson

December 11, 2021

5  out of  5
rating by Julie Roberson
"We have had auto insurance through State Farm with Howard Hightower for over 35 years. We have ALWAYS had exceptional service. His office staff are excellent and respond quickly to any issues or questions that my arise."
We responded:
"Thank you so much for your five star review. We appreciate you and your business and it is our pleasure to assist you throughout the years."
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Anthony Miles

August 31, 2021

5  out of  5
rating by Anthony Miles
"Great Agent and a wonderful Gentleman. The Assistant's are terrific, efficient and friendly. You're Definitely at Home with Howard Hightower's State Farm Agency"
We responded:
"Thank you for your review Mr. Miles. It has been my pleasure to serve you and your family these last almost 17 years. We could not ask for a better member of our State Farm family."
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tylerlandress

January 27, 2021

5  out of  5
rating by tylerlandress
"Great agent with tons of experience! His office has great customer service! I highly recommend them for all of your insurance needs!"
We responded:
"Thank you Tyler for your review. We appreciate your loyalty to State Farm."
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Brittany

January 24, 2021

1  out of  5
rating by Brittany
"State farm is a wonderful insurance agency, but I wouldn't use this agent. Don't waste your time and money."
We responded:
"Thank you for your review. We are so sorry that you did not have a pleasant experience as we strive for excellent customer service. That being said we do not handle the mailing of policy information to our customers, that comes directly from State Farm. Also without proper communication we are unable to handle transactions/requests accurately."
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Kay Johnson

December 7, 2018

3  out of  5
rating by Kay Johnson
"No longer have insurance with them!"
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Mary Ascencio

October 30, 2018

5  out of  5
rating by Mary Ascencio
"Been with the Hightowers 15 years now. The best! Love April!"
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Iris Goldsmith

September 5, 2018

1  out of  5
rating by Iris Goldsmith
"The wait sucks been here too long to pay a bill and there is only 1 person here"